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There has been a breakthrough in the campaign to improve access to toilets at Kilburn Underground station. This is after months of drugs and alcohol-related anti-social behaviour which has meant the toilets have remained almost permanently closed.  

After pressure from Assembly Members Krupesh Hirani and Anne Clarke, alongside community campaigners, TfL have improved staffing arrangements at the station meaning that near permanent presence is there to ensure someone is always available to unlock the toilets for passengers.   

The campaign was led by the Kilburn Older Voices Exchange (KOVE), an organisation that runs social campaigns promoting more accessibility option for older communities. They say that many older residents previously avoided travelling through the area because they could not rely on having access to a toilet. Through the help of Krupesh and Anne of lobbying TfL, accessibility for the station toilets has greatly improved. 

Krupesh, Anne and KOVE campaigners are now calling on TfL to install permanent signage making it clear that passengers can ask a member of staff for access, helping ensure the facilities are available to everyone who needs them. 

 

Anne Clarke AM, London Assembly Member for Barnet and Camden, said; 

“Access to toilets is an essential when traveling. Particularly for older and less able Londoners, not having access to a toilet could be the difference between making the journey and staying home. Everyone should be able to use public transport confidently. 

For months, residents in Camden who regularly use Kilburn station have been asking for something to be done, so it’s great to see that TfL are working to fix the issue.  

Now we need to make sure passengers know those facilities are available. Permanent signage would go a long way towards making that happen.” 

Krupesh Hirani, London Assembly Member for Brent and Harrow, said; 

“Everyone deserves to feel safe using Kilburn station. But that safety should not come at the cost of people being able to access basic facilities like toilets.  

For too long, anti-social behaviour in the station toilets has made traveling harder for passengers. I’m pleased that TfL have heard residents and delivered a solution.   

But a simple, permanent sign would cost very little and make a big difference for the people who rely on these facilities every day.” 

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